A branded tracking page and proactive alerts that tell customers where their shipment is, without them opening a ticket or messaging your team.
Every change in shipment state reaches the customer automatically: shipped, out for delivery, delayed, delivered. The customer knows before they ask, so the pile of where is my order messages never lands on your support team.
See the tracking pageIt left the warehouse today and is due Wednesday 13 August.
Order #1089The tracking link opens on our own store, not the carrier's website.
Instead of dumping your customer on a carrier website, you send them to a tracking page with your logo, your colours and your language. The same page can show recommended products, turning the wait into selling space rather than a dead end.
Learn more about PromiseRather than digging through carrier dashboards by hand, Tabdeel lifts every stuck or late shipment into one list. You handle the case before it becomes a complaint, and well before the customer asks for a refund instead.
Learn more about ShippingAlerts follow the promised date on each order, not a fixed number of days.
You switch channels on from one panel, with WhatsApp, SMS and email among the supported channels, and you choose which stages go out on each, written in proper Arabic in your own voice rather than machine output from a carrier system.
Browse integrationsThe message text is yours to edit, in Arabic or English, per channel.
The tracking page is one of the most opened pages after checkout, and customers come back to it more than once. Use it to show your new drop or the credit sitting in their account, and turn a routine visit into a second order.
Learn more about ReturnsSuggestions come from this store's own catalogue and live stock, nowhere else.
We cover the carriers most used in Saudi Arabia and the GCC as part of the integration roadmap, and add others as merchants need them. Send us your carrier and we will confirm exactly where it stands.
Yes, Arabic is the default. Every message is fully editable, and you can add an English version for customers who prefer it.
It depends on your store and how clearly expectations were set before purchase. The effect is largest when tracking runs alongside Promise, because the customer already knows the date they are tracking against.
Yes. You can exclude specific orders, channels or stages with a single rule, without switching tracking off entirely.
Book a demo and see the tracking page and the alert sequence in your own branding before you switch them on.
Book a demo