Intelligence

Put your return data to work

Tabdeel reads return reasons across products, customers and cities, and turns them into decisions and policy changes rather than a report that gets read once and forgotten.

Illustrative example46%of the return reasons in this example are sizingsizing 46 · description 22 · changed mind 18 · damaged 8
Illustrative exampleThe same productin another size, offered first whenever the reason is sizing
Illustrative exampleOne clickapprove or dismiss the suggestion inside the rules engine itself
Protect margin

Know which product costs you

Every return arrives with a reason, and over time it becomes obvious which product comes back more than the rest and why. Once you know it is sizing, or the description, or the packaging, you fix the source instead of treating the symptom every time.

Learn more about Returns
TabdeelReturn reasons
Sample month
Why items come backOne illustrative store, one month.
46%sizing
22%description
18%changed mind
8%damaged
Share of returns

What to fix first

Sizing leads at 46% in this sample, so a clearer size guide on the runner would move more than any policy change.

Illustrative data from one sample store, not a benchmark.

Save time

Policies that tune themselves

Instead of reviewing your policy once a quarter, Tabdeel proposes changes based on how your returns actually behave: a longer window for one category, a fee on a high-return product, a free exchange for a high value customer. The suggestion arrives inside the rules engine itself, and you approve it with one click.

See the rules engine
TabdeelReturn rules
3 active

Return window

14 days from delivery on every order, and you can extend it for chosen categories or customers.

Return fee

15 SAR on a changed-mind return, and nothing at all when the store is at fault.

Exchange window

60 days for an exchange, longer than the refund window because an exchange costs you no revenue.

Suggested rule

Most Trail Runner returns come back over sizing, so offer another size before the refund option.

Add ruleDismiss

Rules apply the same way to every order, and you can change any of them at any time.

Grow revenue

A replacement the shopper accepts

When the return reason is sizing, the smart move is to offer the same product in another size before anything else. The right suggestion raises the chance of an exchange, and an exchange keeps the money in your store rather than paying it out.

Learn more about Exchanges
Urban Standards440 SAR credit
Picked for youStarting with the shoe you wanted, in a size we have.
Same product, size 41Trail Runner400 SAR
In stockClassic Tee199 SAR
New arrivalOxford Brogue549 SAR
+3 more
Spend credit

Suggestions come from this store's own catalogue and live stock, nowhere else.

Stay in control

It suggests, you decide

We do not change your policy behind your back. Every suggestion arrives with its reasoning and the data it was built on, and you can approve it, reject it, or trial it on one category first and watch the effect before rolling it out.

Read about security
TabdeelItem check
#1089
Trail RunnerSize 40 · RedLooks resellable

What the photo shows

TagsStill attached
SolesNo visible wear
BoxPresent and undamaged
Return to stockCheck it by hand

This is a suggestion read from the customer's photo, and a person can overrule it before the item goes back on the shelf.

Decide faster

Numbers your board understands

Reporting built around operational questions: how much revenue we retained this month, which category drives reverse shipping cost, and where the days disappear in the return cycle. A number you can act on, not a wall of charts.

See the dashboard
TabdeelAnalytics
Sample month
Returns this monthOne illustrative store, one month.
128Returns openedAcross 1,240 orders
61%Resolved without a refundExchange or store credit
9600 SARKept in the storeValue that stayed as credit or an exchange
2.4 daysAverage time to closeFrom request to refund or credit

Where returns end up

38%Exchange
23%Store credit
31%Refund
8%Cancelled
Share of returns

Every figure here is sample data from one illustrative store over one month, not a measured result across merchants.

Frequently asked questions

Your own return data: the product, the reason, the decision, the window and the destination. The more volume accumulates, the closer the suggestions get to your reality.

We do not share your commercial data with another merchant. General patterns are used only in aggregate form that identifies no individual store, and we process data in line with the Personal Data Protection Law.

Only for the rules you explicitly allow it to automate. Everything else waits in your dashboard as a suggestion until you approve it yourself.

Suggestions need enough return history to be meaningful. Stores with higher order volume see clearer signals sooner.

Tabdeel

Let your policy improve monthly

Book a demo and we will walk through the kinds of patterns Tabdeel surfaces, and how each one becomes a working rule.

Book a demo